CITIZEN CHARTER
| Service Provided | Main Document to be Produced | Max Time Taken to Serve | Main Officer Responsible | Telephone |
|---|---|---|---|---|
| Approving Building Plans | 1. Duly filled application in the specimen in Schedule I of the Urban Development Authority Planning and Development Regulations-2021 or in the case of areas outside urban development areas application obtained from the local authority 2. A certified copy of the National Identity Card of the applicant 3. 05 copies of the building plan certified by a qualified person (You may know from the website of the Local Authority or from the Front Office the applicable qualified person depending on the nature of the application) 4. A copy of the approved survey plan of the land on which the building is to be constructed (This applies only to urban development areas declared under Urban Development Authority Act.) 5. Depending on the nature of the building construction, certificates issued by the institutions mentioned in the application form. 6. When the applicant is not the owner of the land, a consent letter from the owner of the land 7. A rough sketch showing other surrounding landmarks for easy access to the location of land 8. A copy of the deed of the land certified by a Notary Public 9. In the case of land in an assessment area, the property should have been registered in the name of the owner. |
14 days | Officer in charge of subject | 047-2235275 |
| Approval for land sub-division, amalgamation | 1. Duly filled application in Schedule I of the Urban Development Authority Planning and Development Regulations-2021 2. A certified copy of the National Identity Card of the applicant 3. 05 copies of the survey plan relating to the sub-division or amalgamation certified by a qualified person (You may know from the website of the local authority or from the Front Office the applicable qualified person depending on the nature of the development) 4. Depending on the nature of the development, certificates issued by the institutions mentioned in the application form. 5. When the applicant is not the owner of the land, a consent letter from the owner of the land 6. A copy of the deed of the land certified by a Notary Public 7. A rough sketch showing other surrounding landmarks for easy access to the location of land 8. In the case of land in an assessment area, the property should have been registered in the name of the owner |
14 days | Officer in charge of subject | 047-2235275 |
| Revalidation of development license | 1. Duly filled application form 2. The original of the approved Development Plan 3. Copy of the development license issued. 4. A copy of the National Identity Card of the applicant certified on both sides. 5. When the applicant is not the owner of the land, a consent letter from the owner of the land |
14 days | Officer in charge of subject | 047-2235275 |
| Granting cover approval for unauthorized constructions | 1. Duly filled application in the case of an urban development area, the application in Schedule I of the Urban Development Authority Planning and Development Regulations-2021 and in the case of other areas the application obtained from local authority 2. Copy each of development plan issued and approved plan 3. When the applicant is not the owner of the land, a consent letter from the owner of the land 4. A certified copy of the applicant's National Identity Card |
14 days | Officer in charge of subject | 047-2235275 |
| Issuing conformity certificate | 1. Duly filled application in the case of an urban development area, the application in Schedule I of the Urban Development Authority Planning and Development Regulations-2021 and in the case of other areas the application obtained from local authority 2. Copy each of development plan issued and approved plan 3. When the applicant is not the owner of the land, a consent letter from the owner of the land 4. A certified copy of the applicant's National Identity Card |
14 days | Officer in charge of subject | 047-2235275 |
| Issuing street line /building line certificates | 1. Duly filled application 2. A copy of the survey plan of the land 3. A certified copy of the National Identity Card of the applicant 4. When the applicant is not the owner of the land, a consent letter from the owner of the land |
30 minutes | Officer in charge of subject | 047-2235275 |
| Issuing no acquisition Certificates | 1. Application letter for non-acquisition certificate with details of the property 2. When the applicant is not the owner of the land, a consent letter from the owner of the land 3. all amounts due to the local authority should have been settled |
30 minutes | Officer in charge of subject | 047-2235275 |
| Issuing of Trade license | 1. Duly filled application 2. In the case of an industry or business which requires Environmental Protection License, a certified copy of the valid Environmental Protection License |
05 days | Officer in charge of subject | 047-2235275 |
| Levying Business tax | Business tax notice issued by the Council | 05 minutes | Revenue inspector | 047-2235275 |
| Levying Industrial tax | Industrial tax notice issued by the Council | 05 minutes | Revenue inspector | 047-2235275 |
